Question 1

Alipay Guide（1688）

Accepted Answer

${color}[#656565](Step-by-step tutorial for Pay for me on 1688 website (Desktop version))

${color}[#656565](All of our WePost users would be able to enjoy a low service fee service with a high exchange rate. Our Pay for me service is the service that the users add their desired items to the shopping cart and then enter our Alipay account, we would pay for you directly. )

${color}[#656565](1688 website does not support pay on behalf service (a.k.a daigou)) ${color}[#656565](we would suggest our users follow our step-by-step guidance for purchasing on 1688 website by using our services. However, 1688 website only supports Pay for me in desktop version, therefore we suggest that our users use their laptop for application.)

${color}[#656565]( 1 . Check out your 1688 shopping cart)

${color}[#656565]((Kindly visit your 1688 shopping cart webpage, choose your items for purchase, click on “check out”)

${color}[#656565]( 2 . Confirm our warehouse’s address)

${color}[#656565](Kindly confirm that the address of our warehouse is filled, and choose your payment method “Alipay” and click on payment.)

![](https://storage.c

Question 2

Sea Freight Charges

Accepted Answer

${color}[#656565](Sea Freight Charges)

|| ${color}[#138ffb](! Important :) || * ${color}[#656565](Sea freight small package is already included tax. Normal goods and Sensitive goods can be ship together.) || * ${color}[#656565](Any purchase of Food and beverages, Gaming device, Weapons, Alcohol or Tobacco should consult customer service for further advice.)

${color}[#656565](West Malaysia Shipping Fee )

${color}[#656565](Johor, Malacca, Negeri Sembilan, Selangor, Kuala Lumpur, Perak, Penang, Kedah, Pahang, Kalantan, Terengganu)

${color}[#656565](East Malaysia Shipping Fee)

${color}[#656565](Sabah, Sarawak)

# ${color}[#656565](Singapore Shipping Fee)

${color}[#656565](Parcel Collection Fee)

${color}[#656565](Only apply to West Malaysia, free of charge in East Malaysia, Singapore)

|| ${color}[#656565](Important notice for Sea freight Small Package)

*

Question 3

Air Freight Charges

Accepted Answer

${color}[#656565](Air Freight Charges)

| ${color}[#656565](Current Promotion) ${color}[#656565]((All Couriers Enjoy)) ${color}[#656565]( -First 5 KG (Charged Weight)) ${color}[#656565](include Free throw Volumetric Weight promotion , next 5KG include half throw Volumetric Weight promotion .)

${color}[#656565]((West Malaysia Only)) ${color}[#656565]( -LINECLEAR - include lowest shipping fee start from RM 7.1 / 0.5KG .)

${color}[#656565]((West Malaysia Only)) ${color}[#656565]( -LINECLEAR (Free volume)) ${color}[#656565](- enjoy Free Volumetric Weight promotion .)

${color}[#656565]((West Malaysia Only)) ${color}[#656565]( -LINECLEAR (Free volume and sensitive)) ${color}[#656565](-enjoy Free Volumetric Weight and Free sensitive promotion.)

${color}[#656565](West Malaysia - Normal Air Freight)

${color}[#656565](Johor, Malacca, Negeri Sembilan, Selangor, Kuala Lumpur, Pulau Pinang, Perak, Kedah, Pahang, Kelantan and Terrengganu, Perlis)

${color}[#656565](West Malaysia - Sensitive Air Freight)

${color}[#656565](Johor, Malacca, Negeri Sembilan, Selangor, Kuala Lumpur, Pulau Pinang, Perak, Kedah, Pahang, Kelantan and Terrengganu, Perlis)

${color}[#656565](West

Question 4

Frequently Asked Questions

Accepted Answer

${color}[#656565](Frequently Asked Questions)

|| ${color}[#656565](Parcel related)

${color}[#00b3ff](1 . Is weight information of each parcel provided?)

${color}[#656565](Weight information is provided for each parcel once the parcel is in stock and registered in warehouse. User will receive notification via email, mobile app and Facebook messenger.)

${color}[#00b3ff](2 . How to check for parcel image?)

${color}[#656565](Once the parcel is in stock, parcel image will be provided within 1 - 2 workings day. User can click on the parcel to view the image.)

${color}[#00b3ff](3 . What if parcel required local collection service?)

${color}[#656565](Normally all kind of parcel will be delivered to warehouse by local courier. However, certain seller will use logistics service that require warehouse staff to collect fron collection point. For this service, please informcustomer service for further arrangement.)

${color}[#00b3ff](4 . How to identify normal and sensitive goods?)

${color}[#656565](For air shipment, normal goods are usually daily products while sensitive goods are item that contain battery, magnet, liquid, high value, magnetise and electronic compliance. For sea shipment, normal goods and sensitive goods are different compare to air shipment, detail listing refer to thelink.)

${color}[#00b3ff](5 . Is tracking information of each parcel provided?)

${color}[#656565](Tracking information of parcel incoming to warehouse is

Question 5

Step-by-step tutorial for freight collect service

Accepted Answer

${color}[#656565](Step-by-step tutorial for freight collect service)

${color}[#656565](We support the service that the receiver pays the parcel first. The users are required to submit their application(s)) ${color}[#656565](and pay the Malaysian Ringgit amount in advance. )

${color}[#656565]( 1 . Click on “Services Application” in our website)

${color}[#656565](Click on “Services Application” > “Freight collect service” )

${color}[#656565]( 2 . Fill in your information )

${color}[#656565](Enter your consignment number for your parcel, information related to your logistic company chosen, and also attach your bank-in Malaysian Ringgit receipt, and lastly submit your application. )

${color}[#656565]( 3 . Your application is successful!)

${color}[#656565](We will assist you in receiving the parcel. )

Question 6

Beginner Guide

Accepted Answer

${color}[#656565](Beginner Guide)

${color}[#656565](1 . Membership Registration)

${color}[#656565](Go to WePost main page, insert your email address and set up password for registration. Meanwhile, our website also supports Facebook, Google, Wechat and Paypal account log in.)

${color}[#656565](2 . Warehouse address set up)

${color}[#656565](Go to Account setting 账户管理 in Taobao website, insert our provided warehouse particulars such as name of recipient, recipient address and contact.)

${color}[#656565](3 . Copy tracking number)

${color}[#656565](Go to Taobao website in "已买到的宝贝", click "查看物流", copy the tracking number.)

${color}[#656565](4 . Insert Parcel Particulars)

${color}[#656565](Go to our Dashboard, in My Parcels, insert parcels particulars to add parcels.)

${color}[#656565](5 . Submit shipping order)

${color}[#656565](In My Parcels, tick parcels that you wish to ship.)

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