> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wepost.com.my/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to request refund

# ${color}[#656565](How to request refund)


![](https://storage.crisp.chat/users/helpdesk/website/cba9c30ac6b3e00/image_1m0t4n.png)

${color}[#656565](Hi all, we’ve prepared the tutorials below- How to request refund.

In this tutorial, we’re going to learn how to withdraw the funds from your WePost Wallet to your bank account. You must pass the real-name authentication before you proceed.)

${youtube}[如何申请提现视频](BEOCr5CDdME)
